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SportsLine FAQ

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You can manage your SportsLine subscription by clicking here. If you still need help, please call us at 888-508-3055 or support@sportsline.com. We are available from 10 a.m. to 6 p.m. ET, Monday through Friday. Please allow 48 to 72 hours to receive a response.

What is SportsLine?
SportsLine's mission is to provide sports fans with the most accurate projections and predictions using a combination of advanced data models, the latest news and information and the opinions of industry experts. To access all of SportsLine's picks, projections and analysis, join SportsLine by clicking here.
Do I have to pay to use SportsLine?
Non-SportsLine members are welcome to visit SportsLine.com and access the free content available (i.e. our pick of the day), as well as subscribe to the SportsLine newsletter. However, to gain exclusive access to all picks, projections, analysis, and more, a SportsLine membership is required.
How much does a SportsLine membership cost?
We offer two membership options for SportsLine; you can choose from a monthly, recurring subscription which will cost $9.99 per month, $24.99 for 3 months or you can choose the yearly option which is $99.99 annually. The annual membership is the best value. Both memberships will automatically renew at the end of their billing cycles.
My team is playing this weekend, but the matchup is not listed on the pick sheet. Why not?
There may be a several reasons why a matchup is not showing on our pick sheet. We only list games when lines are posted, so if the matchup is later in the day/week, the line may not be posted yet. In addition, for college sports, we only feature matchups between 2 FBS teams. If neither of these scenarios apply to your matchup, please contact us.
How does the SportsLine simulation model make picks?
SportsLine's primary picks are based on a proprietary simulation model developed by Stephen Oh, a sports data science expert.

Each league-specific model employs similar methodology. First, Oh determines the key parameters governing how much a team is going to score. In basketball, for example, those parameters include the probability of a two-point field goal attempt, the probability of making the two-point attempt, the probability of a three-point attempt, the probability of making that attempt, the probability of drawing a foul and going to the free-throw line, etc.

He determines each team's key parameters based on its expected active roster. In addition to excluding injured players, Oh makes sure to include players who may not directly accumulate stats (i.e. offensive linemen in football), but play vital roles in the team's success.

Step two involves determining the key, defensive-differential parameters. In all sports, strength of schedule can vary significantly team-by-team. The SportsLine simulator does not rely on the actual stats allowed, but instead calculates the plus/minus of what the defense allowed compared to what the opponent was averaging entering that matchup.

For example, say Denver was completing 67 percent of their passes entering a game vs. New England. In the game, Denver completed 60 percent of their passes. The New England defensive-differential parameter for that game would be minus-7 percent. We focus on differential to account for differences in schedule and the types of opponents each team has faced.

Here's another example: Two hockey goalies both have a save percentage of 93. But one goalie allowed 0.35 percent more goals to his opponents than they scored against other opponents, while the other held opponents 0.35 percent below their average, goal-scoring rate.

Same save percentage, but one is a Top 10 goalie, the other a Bottom 10 goalie.

Next, Oh runs a Monte Carlo simulation – a problem-solving technique used to approximate the probability of certain outcomes by running multiple trial runs using random variables. The "computerized" offenses play a game vs. the computerized defenses. How well each offense performs in the simulation is based on the parameters being adjusted by defensive-differentials. Oh repeats the game simulation thousands of times.

He then uses these simulated results to generate a projected final score with the probability of each team winning, each team covering, and the total score going Over or Under.

When Oh's projection varies dramatically from the Vegas line or total, SportsLine calls it an "A" pick. When the projection is moderately different and/or other factors reduce his confidence in the pick, it's a "B" pick. "C" picks occur when Oh's projection is close to the Vegas line, and he makes no pick at all when the simulation and the line run too close together.
How are Against-the-Spread picks made?
For football and basketball, the SportsLine model provides picks against the point spread. This line is a consensus of multiple sportsbooks. If a team is -7, that means it needs to win by more than 7 points to cover. If a team averages a margin of victory of more than 7 points in our simulations, that team is the model's ATS (Against the Spread) pick. If the average margin of victory is less than 7 points, the opponent (with a line of +7) is the model's ATS pick. If the SportsLine simulation-based point spread is the same as the point spread line to 1 significant digit, we say there is NO PICK.

Lines can change in response to various, market factors. SportsLine update its simulations and picks on a regular basis, but they are not necessarily updated every time the consensus line changes. The SportsLine picks will not only include the team or side, but also the betting line on which the pick is based. As some sportsbooks offer lines that differ from the consensus, the Projected Point Spread would indicate how SportsLine's pick would compare to the line at that particular sportsbook. For example, if the consensus line is Dallas -2.5 over Philadelphia, and the SportsLine simulation projects Dallas to win by 3, the SportsLine consensus ATS pick would be Dallas: however, if a different sportsbook has a line of Dallas -3.5, then the pick for that sportsbook would be Philadelphia +3.5.

For MLB and NHL, the model provides a spread value pick. In these sports, the spread is always -1.5 for the money-line favorite and +1.5 for the money-line underdog; it never changes to a different value. It is very important for the "juice" to be factored in when determining SPREAD VALUE. The "juice" reflects how often the sportsbook expects either team to win, with a certain percentage added for the sportsbook's profit.

When the SportsLine model determines which team is the better SPREAD VALUE, it compares the percentage of times that the team covered the spread in the simulations versus the percentage of time the sportsbooks expected that team to cover – as reflected via the juice.

For example, Ottawa is a -145 favorite at home versus Florida (+125). The spread is Ottawa -1.5 at +185 and Florida +1.5 at -230. The Ottawa +185 and Florida -230 translate to the sportsbook expecting Ottawa to cover 33% of the time, and Florida 67%. In the SportsLine simulations, Ottawa covered the -1.5 goal spread 40% of the time, seven points higher than the 33% indicated by the juice. Ottawa -1.5 at +185 would be the SPREAD VALUE pick.
What is the basis for our Money Line Value picks?
For baseball (MLB) and hockey (NHL), SportsLine provides money-line picks based on an algorithm to determine which team is the better value. The algorithm then translates the money lines into a Vegas Win percentage that adds up to 100%. For example, say Florida is listed at +111 and Columbus is -123. A line of +111 translates to a 47.4% chance of winning, and -123 will translate to 55.2%. These percentages are greater than 100% because that is how the sportsbooks make money. The algorithm will remove the '"vig" and translate these to a Vegas Win percentage of 46.2% for Florida and 53.8% for Columbus. Let's say the SportsLine simulations have Columbus winning 60.2% of simulations. This +6.4% value edge for Columbus would make the money line pick Columbus -123.

The SportsLine money line pick records and ROI are based on a 100 unit assumption. If Vancouver is a +114 underdog (45.6% Vegas win) to Detroit (-126, 54.4%), and Vancouver wins 49.3% of simulations, SportsLine would have a pick of VAN +114. If Vancouver wins, SportsLine would score the pick as being correct with a +114 profit off the 100 unit risk. If the pick was for Detroit at -126 and Detroit won, SportsLine would score the profit as +79 units off the 100 unit risk.

Picks are updated throughout the day in order to account for changes in the money line, provided by our partners at Covers.com. The final pick may not reflect the exact same line for any one particular sportsbook, or even in the most recent Covers update. In order to account for differences among books, we provide each team's projected winning percentage, which can be compared to the Vegas win percentage based on the lines at that particular book.
How are Over/Under picks simulated?
For all leagues, SportsLine will provide over/under picks based on the total number of points each team is projected to score. If there is at least a 0.1 difference between the SportsLine line and the betting line, SportsLine will make a pick of over or under, and will give the pick a higher grade as that differential grows greater.

Picks are updated regularly – taking into account the changing lines across sportsbooks. If a particular sportsbook differs from the consensus, the projected simulation line compared to the line at that sportsbook would indicate what the pick would be.

For our NHL pick records, we do account for the over line and under line. These lines are often skewed significantly from the standard 10% "juice" (-110) that sportsbooks typically charge to win +100. For other leagues, we assume a -110 line for picking the over or the under.
What do your grades mean?
For each of the model's primary picks (point spread, money line, over/under), SportsLine provides picks – graded as follows:

A PICK: Strongest pick.

B PICK: Moderate pick. The model still likes one side, but various factors reduce its confidence.

C PICK: Slight lean.

In some cases, there may be no betting line (most common for college basketball over/under); in other cases, the SportsLine simulation will produce the same line as the betting line. In these cases, SportsLine will assign NO PICK.

The biggest single factor in determining better grades (A picks) is the difference between the SportsLine simulation-based line and the betting line. Larger differences equal higher grades. But there can be a variety of other factors that impact grades:

Small Sample Size: Whether due to injuries, player inexperience and/or major roster turnover, there are cases where the key offensive and defensive parameters from past games are not a good predictor of how the currently, comprised team will perform. When past stats are not relevant to predicting future events, we lower the pick grade.

Profitable Situation: In addition to large deviations between our line and the betting line, there may be cases where a smaller deviation is worth a high grade because it is a "profitable situation." For example, there may be a Money Line pick in MLB where there is a 5% difference in our simulation win % and the Vegas Win % for a team that is a +110 underdog. This might be an "A" pick. There may be another pick where we have a team favored by 70% and it is -180 favorites (62.7% Vegas Win %). Even though we have a larger 7.3% difference with this pick, SportsLine may only have this rated as a "B" pick because you only make +55 on a 100 unit risk.

Human Expertise: Sometimes the stats just cannot capture everything. There are cases where our "human experts" identify non-statistical reasons for increasing or decreasing the grade.
How does the projected stats table work?
The Projected Stats table is a greatly expanded view of the Projected Box Score data. We supply projections in all major statistical categories for each position and each key player (i.e. starters, Fantasy-relevant backups). You can see all players and/or filter by position and game including an option to sort each column. Additionally, all data will be available for download into your own spreadsheet.
What is Line Movement?
We report the opening and current betting lines from the home team's perspective. Line movement occurs when more money is being wagered on one side of the line. For example, say the opening line is Baltimore -7, but the next day, the line has moved to Baltimore -8. This has occurred because the majority of money wagered was for Baltimore.

Lines move frequently as more information about a game becomes available and as money moves to one side or another. SportsLine simulations and picks are updated frequently to reflect how projected simulation results correlate with the current lines.
What is Reverse Line Movement?
When the line moves to one side of the opening line, but most of the public is on the opposite side, it's referred to as reverse line movement. Often, this means that bettors making large wagers (who sometimes, but not always, are the most informed) are in the minority. We indicate games with Reverse Line Movement on our pick sheet and in our game forecasts, as these are frequently games meriting additional analysis.
What is Public Consensus?
We report the percentage of people who are betting on each side of every bet. Public consensus is not factored in at all in how the SportsLine model makes picks or sets grades, but it provides an additional piece of data about a particular game.
What is the full Game Log?
This is the current season game log with betting-related results. SportsLine will show each previous game and results, the team's performance against the spread (football, basketball) or money line (MLB, NHL) and the Over-Under result. We are basing these results on the final posted consensus lines from Covers.com. Any discrepancy between our records and other sources is likely due to a different closing line at a particular sportsbook.

In college sports, we only include match-ups versus other teams within their division. In CFB, we do not include non-FBS games; in CBB, we do not include non-Div 1 games.
What is the Projected Box Score?
The Projected Box Score on the game forecast shows a player's average projected-performance in key stats based on SportsLine's simulations. When we have confirmed lineups for that matchup, we run SportsLine simulations based on those particular players. When we don't yet specifically know the starting lineups for that night, we use the best information available about a team's depth chart to project who will play and how they'll perform.

The Projected Box Score has two other tabs: 1) they show projected points and salaries for key Daily Fantasy game providers and 2) provide information about which players are likely to be out of the lineup due to injury or other reasons.
How are Injuries/Player News updates generated?
We post reports from various outlets for general player news and injury reports to key players, including those from our CBSSports.com Fantasy service. Additional data is sourced from these reports to take consideration for both the anticipated time missed and which players benefit to fill the void caused by injury (i.e. gameplay, touches, etc,). A player categorized as "doubtful "or "out," by our sources' estimation, will be excluded generally from "out" simulations; questionable players will tend to be included.

Determining active lineups based on available data gives a high degree of probability, but falls short of a guarantee. The closer to game time will increase the likelihood of active lineups, but will yield limited time to research picks thoroughly. Our commitment will be to update our simulations regularly, based on the aforementioned content.
Is the payment process secure?
Yes, our system will encrypt any payment information communicated to our secure server. The lock symbol and "https://" in the URL of the payment page will identify a secure connection.

Why are there one-dollar charges showing on my credit card?

The charges for $1.00 showing as pending charges are not actual charges. They are pre-authorization charges to verify the credit card being used is valid. Once the account is verified, these charges will drop off and you will only be charged the actual amount you are spending to play the game.
What payment options are available to purchase a SportsLine membership?
You can pay for your SportsLine subscription using your Visa, MasterCard, Discover or American Express credit card. We do not accept purchase orders, check or wire payments.
Can I log in with my CBSSports.com credentials?
Yes, you can log into SportsLine.com with your CBSSports.com login credentials. For full access to all exclusive content, you will need to purchase a SportsLine membership.
Will my SportsLine membership automatically renew at the end of my billing cycle?

Yes, all memberships will automatically renew at the end of either your monthly billing cycle or on the anniversary of the purchase date for the yearly subscription. You can cancel your membership in advance of an upcoming billing cycle by clicking here. If you have any other questions, please contact us at 888-508-3055 or support@sportsline.com from 10 a.m. to 6 p.m. ET, Monday through Friday. Please allow 48 to 72 hours to receive a response. A reminder that once you cancel your SportsLine subscription, you will also lose access to your Paramount+ subscription as well.

How do I cancel my SportsLine account?
You can cancel your membership in advance of an upcoming billing cycle by clicking here. If you have any other questions, please contact us at 888-508-3055 or support@sportsline.com from 10 a.m. to 6 p.m. ET, Monday through Friday. Please allow 48 to 72 hours to receive a response. A reminder that once you cancel your SportsLine subscription, you will also lose access to your Paramount+ subscription as well.
What if I don't know the email address or password on my SportsLine account?
To retrieve your password, click SIGN IN on the top right corner of any page (or in the flyout menu on mobile devices), then click the "Forgot your Password" button. Next, enter your email address to be sent an email with instructions to reset your password.

To retrieve your SportsLine account and/or password, please e-mail support@sportsline.com from 10 a.m. to 6 p.m. ET, Monday through Friday.
How do I change my email address or password on my SportsLine account?
While logged into your SportsLine account, click your username at the top of the page and then click My Account. On this page, review your information and select the green edit button to update your personal data.
How can I access and update my billing information?
Billing statements are unavailable through the SportsLine website; however, we recommend checking your credit card statements. Keep in mind, SportsLine memberships (either monthly or yearly subscriptions) will re-bill at the end of cycle. To update your payment information, please follow these steps:

1. While logged in, hover your mouse over your username in the top right corner of the homepage.

2. Click "My Account" from the dropdown menu that displays.

3. Under the "Membership Settings" section on the "My Account" page, click the "Edit Credit Card" button. You can now update your billing address and/or your credit card payment information.

4. Click "Submit" to save this information.

If you still encounter issues navigating to the billing page, please contact Customer Service representatives at 888-508-3055 from 10 a.m. to 6 p.m. ET, Monday through Friday.